Live chat platforms are one of the things that have completely revolutionized the way people perceive customer support. In case you didn’t know,  live chat  software is a real-time messaging system on websites that allows support teams to communicate directly with customers.

While this may seem normal to people today, live chat is a huge change from how things used to be. People used to have to wait a long time to get a response from a company’s support team. Now they can get an immediate response and real-time interaction. This is helpful for people who need telemarketing data to quickly resolve an issue before purchasing anything.

Among many other benefits of live chat apps

increased customer satisfaction and business sales are the most appreciated. This is the reason why it is now common to see live chat systems on almost every website.

Regardless, while all live chat systems work the same, not all of them offer the same benefits. Developing new software to increase customer satisfaction is a competitive field today. Therefore, people now have several options to choose from, such as  Tidio  and  Taw.to. 

Tidio uses artificial intelligence to help you answer seo marketing course romuald fon all your customers’ questions and concerns without human interaction. This company aims to help you accelerate your success by reducing your staff costs.

Tawk.to, on the other hand, allows people to get

an easy way to respond to customers and monitor customer behavior at the same time. Are you eager to use either one? This is the page for you.

Here you will learn more about what both options offer and which one is best for your current needs.

You should know that both Tidio and Tawk.to chile business directory are excellent options. They offer excellent features and cover the basic needs of anyone looking for a live chat software.

Our goal is to help you choose the best for your situation. Regardless of which one is best, the best overall may not be the right fit for what you need right now. With that said, here is a feature comparison between the two platforms:

Prices 

The first thing you should know about Tawk.to is that, unlike Tidio, it is completely free. This means that you do not have to pay anything to have full access to its features. This is definitely unusual among live chat platforms since most of them have at least one premium plan.

While most live chat platforms would charge you expensive monthly fees for these features, Tawk.to offers them all for free. However, that doesn’t mean Tidio isn’t as good or offers bad deals.

On the contrary, Tidio offers you some of the best features you have ever seen in a live chat support software. These are its main ones:

• User-friendly interface with customization options
• Real-time customer monitoring and tracking
• Automated Chatbot Powered by AI
• Integrations with other eCommerce platforms
• Multi-channel support
• Customizable chat widgets and triggers